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The Auckland Tribune

Mövenpick Hotel Auckland

Experience 5-star Swiss-inspired hospitality in the heart of Auckland CBD at Mövenpick Hotel Auckland, moments from the Viaduct Harbour and Commercial Bay.

Updated
4.2
831 Google reviews
Address
8 Customs Street East, Auckland CBD, Auckland 1010, New Zealand
Type
Hotel
Price Range
$$$
Star rating
★★★★★
Property type
Hotel
Check-in / Check-out
Check-in: 2:00 PM · Check-out: 11:00 AM
Rooms / Sites
200
Key amenities
RestaurantBarRoom ServiceLaundryConference Room
Pets
No pets
WiFi
Free
Services
Conference FacilitiesWedding VenueRestaurantBar
Loyalty
ALL - Accor Live Limitless
Nightly rate
From $220/night
Guest reviews
"The location is absolutely unbeatable for exploring Auckland."
"Loved the daily Chocolate Hour - such a unique and delicious treat!"
"Our room was modern and spotless with a stunning view over the harbour."
City centre
0 km
Airport
25 km to Auckland Airport (AKL)
Smoking
Non-smoking throughout
Children
Children of all ages welcome
Guest services
24h Front DeskFitness CentreLuggage StorageRoom ServiceDaily Housekeeping
Room types
Classic RoomSleeps 2
Superior RoomSleeps 2
Deluxe RoomSleeps 2
Junior SuiteSleeps 2
Residence SuiteSleeps 3
Internet
Free
Policies
Minimum check-in age18+
Credit card at check-inRequired
Property highlights
Daily Chocolate HourRooftop Restaurant & BarCentral CBD LocationHarbour Views
Languages
English
In-room amenities
Air conditioningTVTea/coffee makerHair dryerIronDeskEnsuite bathroomRobesSlippersSafeBlackout drapes
Sustainability
Towel reuse programEnergy-efficient lighting
Nearby attractions
Commercial BayShopping Centre
0.2 km
Britomart StationTransport Hub
0.5 km
Viaduct HarbourAttraction
0.6 km
Ferry TerminalTransport Hub
0.7 km
Sky TowerLandmark
1.0 km
Spark ArenaVenue
1.0 km
Parking
Valet parking is available for a daily fee. No on-site self-parking.
Accessibility
The hotel has accessible rooms and facilities. Guests are advised to contact the hotel directly to book and confirm specific accessibility needs.
Warm rooms & suites, some with ocean views, in an upmarket hotel offering a bar & an Asian eatery.
VisaMastercardAmerican Express
Wheelchair accessible parkingWheelchair accessible entrance
HotelLodging
Amenities & facilities
Amenities
  • Restaurant
  • Bar
  • Room Service
  • Laundry
  • Conference Room
"The location is absolutely unbeatable for exploring Auckland."
"Loved the daily Chocolate Hour - such a unique and delicious treat!"
"Our room was modern and spotless with a stunning view over the harbour."
🌿 Eco-certified
The modern exterior of the 5-star Mövenpick Hotel Auckland, located on a sunlit street in the central business district of Auckland, New Zealand.
Mövenpick Hotel Auckland offers a premium, central location for exploring the best of the city's waterfront and downtown attractions.

Overview

Indulge in 5-star, Swiss-inspired hospitality at the Mövenpick Hotel Auckland, a contemporary urban retreat in the absolute heart of Auckland's central business district.

Perfectly positioned for both leisure and business travellers, the hotel offers an exceptional base for exploring the best of the city.

Its prime location is just steps from the high-end Commercial Bay shopping precinct, a five-minute stroll from the Britomart transport hub and the bustling Viaduct Harbour.

The hotel is ideal for couples seeking a stylish city break, corporate travellers needing convenience and premium facilities, and families exploring Auckland's key attractions.

With its blend of modern luxury, attentive service, and unique culinary experiences, the Mövenpick provides a memorable and comfortable sanctuary amidst the energy of the city.

A signature feature of the Mövenpick experience is the daily 'Chocolate Hour,' a complimentary treat for guests that showcases the brand's Swiss heritage. This delightful interlude, along with sophisticated dining options and elegantly appointed rooms, sets the hotel apart as a premier choice for accommodation in Auckland.

Rooms & Rates

After a day of exploring Auckland, retreat to one of Mövenpick's elegantly appointed rooms or suites.

Designed for comfort and relaxation, each space features plush, premium bedding, modern furnishings, and thoughtful touches to ensure a restful night.

Guests can choose between sweeping views of the sparkling Waitematā Harbour or the dynamic city skyline.

Room types cater to various needs and preferences, including:

  • Classic Rooms: Stylish and comfortable, available with a Queen bed.
  • Superior Rooms: Offering more space and enhanced amenities.
  • Deluxe Rooms: Premium rooms, often with the best harbour and city views.
  • Suites: Featuring separate living areas for the ultimate in space and luxury.

Nightly rates vary depending on the season, day of the week, and room type, typically starting from around $220. All rooms are equipped with a comprehensive suite of amenities to enhance your stay, ensuring comfort and convenience are always at your fingertips.

Amenities & Facilities

Mövenpick Hotel Auckland provides a range of premium facilities and services designed to cater to the needs of every guest. From business to leisure, the hotel is well-equipped for a seamless and enjoyable stay.

  • Fitness Centre: A well-equipped gym is available for guests to maintain their fitness routine while travelling.
  • Conference Facilities: The hotel boasts seven contemporary and versatile conference spaces, suitable for a range of events, from business meetings to weddings.
  • 24-Hour Front Desk: The reception is staffed around the clock for guest assistance, late check-ins, and any other enquiries.
  • Valet Parking: Secure valet parking is available for guests (charges apply).
  • Free WiFi: Complimentary high-speed internet is available throughout the hotel for all guests.
  • Other Services: The hotel also offers laundry service, luggage storage, and daily housekeeping to ensure a comfortable stay.

Please note that the hotel does not have a swimming pool.

Dining

The hotel offers distinctive dining experiences that cater to all tastes. At the hotel's highest point, BODA Restaurant & Bar serves innovative Korean fusion cuisine against a backdrop of stunning harbour and city views. It's the perfect spot for a memorable evening meal or a sophisticated cocktail.

For a more casual start to the day, the on-site Custom Lane café offers barista-made coffee and a selection of freshly baked pastries and light bites.

A highlight of any stay is the signature Mövenpick Chocolate Hour, held daily, where guests can indulge in a complimentary selection of exquisite chocolate treats.

Room service is also available for those who prefer to dine in the privacy of their own room. The hotel's central location also means you are just moments away from the diverse culinary offerings of the Viaduct, Britomart, and Commercial Bay.

Location & Getting There

The Mövenpick Hotel Auckland is centrally located at 8 Customs Street East, Auckland CBD. This prime position places guests right in the heart of the city's commercial and entertainment districts, with a location score of 9.5/10 from guest reviews.

  • Distance to City Centre: 0 km. You are in the city centre.
  • Nearest Airport: Auckland Airport (AKL), located approximately 25 km away.
  • Public Transport: The hotel is a 5-minute walk from Britomart Train Station, a major hub for trains and buses servicing the wider Auckland region. The downtown Ferry Terminal is directly across the road, providing easy access to Waiheke Island, Rangitoto, and Devonport.
  • Nearby Attractions: Key attractions are easily accessible on foot, including Commercial Bay (1 min), Viaduct Harbour (5 mins), Spark Arena (10 mins), and the Sky Tower (10 mins).

Policies

To ensure a smooth and pleasant stay for all guests, please take note of the hotel's key policies:

  • Check-in: From 2:00 PM.
  • Check-out: Before 11:00 AM.
  • Children: The hotel is family-friendly, and children of all ages are welcome.
  • Pets: Pets are not permitted at the hotel.
  • Smoking: The hotel has a strict non-smoking policy throughout the entire property.
  • Minimum Check-in Age: Guests must be at least 18 years old to check in.
  • Payment: A valid credit card is required at check-in. The hotel accepts major credit cards such as Visa, Mastercard, and American Express.
  • Cancellation: Cancellation and prepayment policies vary according to the accommodation type and rate booked. Please check the conditions of your specific booking.

What Makes It Special

Mövenpick Hotel Auckland stands out for its unique blend of Swiss hospitality and its prime waterfront location. The most distinctive feature is the daily Chocolate Hour, a beloved Mövenpick tradition that offers guests a complimentary, decadent taste of Swiss chocolate artistry.

The hotel is part of the Accor group, allowing guests to earn and redeem points through the ALL - Accor Live Limitless loyalty programme.

As an eco-certified property, the hotel is committed to sustainability, implementing practices that reduce its environmental impact.

The rooftop dining experience at BODA offers not just exceptional food but also some of the best panoramic views in the area, creating a truly special atmosphere for any occasion.

Guest Reviews

Guests consistently praise the Mövenpick Hotel Auckland for its exceptional location, modern facilities, and unique guest experiences. Here are a few highlights from recent reviews:

  • "The location is absolutely unbeatable for exploring Auckland. Everything is just a short walk away."
  • "Loved the daily Chocolate Hour - such a unique and delicious treat after a day of sightseeing!"
  • "Our room was modern and spotless with a stunning view over the harbour. The bed was incredibly comfortable."
  • "The staff were fantastic - so welcoming and helpful from the moment we checked in. Nothing was too much trouble."
Frequently asked questions about Mövenpick Hotel Auckland
What is the check-in time at Mövenpick Hotel Auckland?
Check-in at Mövenpick Hotel Auckland is from 2:00 PM onwards.
What is the check-out time at Mövenpick Hotel Auckland?
Check-out at Mövenpick Hotel Auckland is until 11:00 AM.
Does Mövenpick Hotel Auckland Auckland have parking?
Yes, the hotel offers valet parking for a fee. There is no self-parking available on-site.
Is Mövenpick Hotel Auckland Auckland pet-friendly?
No, Mövenpick Hotel Auckland is not pet-friendly. Only service animals are permitted.
Does Mövenpick Hotel Auckland have a pool?
No, Mövenpick Hotel Auckland does not have a swimming pool. It does, however, have a well-equipped fitness centre.
Is breakfast included at Mövenpick Hotel Auckland?
Breakfast is not automatically included with all bookings. It can be added to your stay for an additional cost at the hotel's on-site café or restaurant.
Does Mövenpick Hotel Auckland Auckland have free WiFi?
Yes, guests at Mövenpick Hotel Auckland can enjoy complimentary high-speed WiFi throughout the entire property.
What is the cancellation policy at Mövenpick Hotel Auckland?
Cancellation policies vary depending on the rate and room type you book. It is best to check the specific conditions at the time of your reservation.
What room types does Mövenpick Hotel Auckland have?
The hotel offers a range of elegantly appointed rooms and suites, including Classic, Superior, and Deluxe rooms, with options for city or harbour views.
How much does a stay at Mövenpick Hotel Auckland cost?
Nightly rates vary based on seasonality and room type, but typically start from around $220 NZD.
Is Mövenpick Hotel Auckland Auckland wheelchair accessible?
Yes, the hotel has accessible rooms and facilities. It's recommended to contact the hotel directly to discuss and book according to specific needs.
Does Mövenpick Hotel Auckland have conference facilities?
Yes, Mövenpick Hotel Auckland features seven modern and versatile conference spaces suitable for a variety of corporate events and functions.
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