The Auckland Tribune

Auckland Council

Auckland Council is the local government authority for the Auckland region, providing essential services from rates and rubbish collection to consents and community facilities for residents in Auckland.

Updated
1.8
177 Google reviews
Today Closed now · Opens 8 AM
8 am – 5:30 pm
Address
135 Albert Street, Auckland CBD, Auckland 1010, New Zealand
Type
Government Office
Price Range
Rates apply

Opening Hours

Closed now · Opens 8 AM
Monday8 am – 5:30 pm
Tuesday8 am – 5:30 pm
Wednesday (Today)8 am – 5:30 pm
Thursday8 am – 5:30 pm
Friday8 am – 5:30 pm
SaturdayClosed
SundayClosed
Parking
Paid public car parking is available in the surrounding Auckland CBD area, but can be limited. Using public transport is recommended for visits to the central office. Parking at suburban service centres varies by location.
Accessibility
Accessibility information for specific service centres is available on the Auckland Council website. The New Zealand Relay Service can be used to contact the council for those who are deaf, hard of hearing, deafblind or have a speech impediment.
Wheelchair accessible parkingWheelchair accessible entranceWheelchair accessible restroom
Corporate OfficeGovernment Office
"To make Auckland a world-class city."
council
Property rates collectionBuilding and resource consentsKerbside rubbish and recycling collectionNoise controlDog registration and animal managementPublic library servicesMaintenance of parks and public spacesCommunity venue hireBylaw enforcementLicensing for businesses
Wayne BrownMayor
Desley SimpsonDeputy Mayor
Phil WilsonChief Executive Officer
Auckland Region
Local Government New Zealand
Volunteering opportunities are often available for council-supported community programmes and initiatives. Check the Auckland Council website for current opportunities.
Libraries with council services
Community centres
Public swimming pools
Parks and sports fields
Recycling centres
Council rates, fees and government grants
2010
The modern exterior of the Auckland Council head office building on Albert Street in Auckland's CBD, viewed from the street on a clear day.
The Auckland Council's head office at 135 Albert Street serves as the central hub for the region's local government.

Overview of Auckland Council

Auckland Council, or Te Kaunihera o Tāmaki Makaurau in te reo Māori, is the local government authority for the entire Auckland region. Established on 1 November 2010, it is the largest council in Australasia, serving over 1.7 million Aucklanders.

As a unitary authority, it combines the functions of both a regional and a city council, responsible for everything from local parks and rubbish collection to regional planning and public transport.

The council was formed by amalgamating the previous Auckland Regional Council and seven city and district councils: Auckland City Council, Manukau City Council, North Shore City Council, Waitākere City Council, Franklin District Council, Papakura District Council, and Rodney District Council.

This unification aimed to create a more streamlined and effective governance structure for New Zealand's largest city, managing its significant growth and development under a single strategic vision known as the Auckland Plan.

Council Services & Programmes

Auckland Council delivers a vast array of services essential for the day-to-day lives of its residents and the functioning of the city. These services are designed to ensure Auckland is a safe, healthy, and vibrant place to live. Key services provided by the council include:

  • Property Rates and Valuations: Managing the collection of property rates which fund council services, and providing property valuation information for homeowners.
  • Rubbish, Recycling and Food Scraps: Operating residential kerbside collections for rubbish, recycling, and food scraps, as well as managing inorganic collections and public recycling centres.
  • Building and Resource Consents: Processing and issuing consents for building projects, renovations, and land use to ensure they meet regulatory standards. This includes inspections and guidance on planning zones under the Auckland Unitary Plan.
  • Licences and Regulations: Issuing licences and permits for various activities, including food and alcohol sales, events, busking, and managing bylaws related to issues like noise control and signage.
  • Parks, Recreation and Community Venues: Maintaining thousands of parks, sports fields, playgrounds, community centres, and swimming pools across the region for public use and hire.
  • Libraries and Information: Operating a network of over 55 public libraries offering book lending, digital resources, community programmes, and access to council services.
  • Environmental Management: Working to protect and improve Auckland's natural environment, including monitoring air and water quality, managing stormwater, and biosecurity initiatives.
  • Animal Management: Providing services for dog registration, adoption, and managing animal-related complaints to ensure public safety.

Getting Involved with Auckland Council

Engaging with Auckland Council is accessible to all residents who wish to have a say in their community's governance or contribute to civic life.

Residents can participate in public consultations on council plans, policies, and the annual budget, providing feedback online or at public meetings.

Council and local board meetings are generally open to the public, offering a direct view of the decision-making process.

For those interested in a career, Auckland Council jobs are regularly advertised on their official website, offering diverse roles across the organisation.

The council is one of the region's largest employers, with opportunities spanning planning, engineering, community services, and administration.

Additionally, numerous volunteering opportunities exist within council-supported programmes and at community facilities like local parks and libraries, providing a chance to give back to the community.

Leadership & Key People

Auckland Council is governed by a mayor, 20 councillors elected from 13 wards, and the members of 21 local boards. The political leadership works with the council's administrative arm to implement policy and manage operations. As of late 2023, the key leadership figures are:

  • Mayor: Wayne Brown
  • Deputy Mayor: Desley Simpson
  • Chief Executive Officer: Phil Wilson

The CEO leads the Executive Leadership Team and is responsible for the day-to-day management of the council's organisation and its staff, ensuring that the decisions of the governing body are carried out efficiently.

Council Meetings & Agendas

The Governing Body and its various committees hold regular meetings to make decisions on Auckland-wide policies and strategic issues.

These meetings are foundational to the council's governance, and the schedule, agendas, and minutes are made publicly available on the Auckland Council website.

This transparency allows residents to stay informed about key decisions affecting the region. Local boards also hold monthly public meetings to address local issues, and residents are encouraged to attend and participate.

Getting There & Contact Information

The main administrative office for Auckland Council is located in the Auckland CBD. However, residents can access services at numerous libraries with council services spread across the entire Auckland region.

  • Address: 135 Albert Street, Auckland CBD, Auckland 1010.
  • Phone: The primary contact number, 09 301 0101, operates 24 hours a day, seven days a week for all enquiries, payments, and to report problems.
  • Online: Contact can be made through online forms on the council's official website, www.aucklandcouncil.govt.nz.
  • Parking: Paid public parking is available in council-owned and private car parks in the CBD, though spaces can be limited. Using public transport is often the most convenient option for visiting the Albert Street office. Parking at suburban service centres varies by location.

History & Community Impact

Auckland Council's formation in 2010 marked the most significant local government reform in New Zealand's history. It created a single, unified voice for a region previously managed by eight separate councils.

This consolidation was designed to enable integrated planning for infrastructure, housing, and transport to support the rapidly growing population.

The council's primary strategic document, the Auckland Plan, provides a 30-year blueprint for the region's future.

The council manages assets worth tens of billions of dollars and plays a critical role in major infrastructure projects, environmental protection programmes, and the provision of community facilities that shape the lives of all Aucklanders.

Its work is fundamental to the economic, social, and cultural development of the city.

Frequently asked questions about Auckland Council
What are the opening hours of Auckland Council?
You can contact Auckland Council's customer service team by phone 24 hours a day, seven days a week on 09 301 0101. The opening hours for in-person service centres, which are often located within libraries, vary by location and can be found on the council website.
Where is Auckland Council's main office located in Auckland?
The main administrative office for Auckland Council is located at 135 Albert Street, Auckland CBD, Auckland 1010. There are also numerous libraries with council services located throughout the wider Auckland region.
How do I contact Auckland Council in Auckland?
The best way to contact Auckland Council is by calling their 24/7 phone line on 09 301 0101. You can also use the online contact forms on their official website or visit a local service centre in person.
What services does Auckland Council provide?
Auckland Council provides a wide range of essential services including property rates and valuations, kerbside rubbish and recycling collection, building and resource consents, dog registration, noise control, and the management of public libraries, parks, and recreational facilities.
Who is the Mayor of Auckland Council?
As of late 2023, the Mayor of Auckland is Wayne Brown. The Mayor is the elected head of the council's governing body.
Does Auckland Council's office have parking?
Limited paid public parking is available in the Auckland CBD near the 135 Albert Street office. Public transport is highly recommended. Parking availability at other service centres across Auckland varies by location.
How do I report a problem to Auckland Council?
To report a problem in Auckland, such as dumped rubbish, graffiti, or a noise control issue, you should call Auckland Council's 24-hour contact centre on 09 301 0101 for immediate attention or use the online reporting forms on their website for non-urgent issues.
When was the current Auckland Council formed?
Auckland Council was established on 1 November 2010. It was formed through the amalgamation of the former Auckland Regional Council and the seven city and district councils within the region, including the former Auckland City and Manukau City councils.
How do I pay my Auckland Council rates?
Information on how to pay your Auckland Council rates, including online payment options, direct debit, and in-person payments, can be found on the 'Property rates and valuations' section of the official Auckland Council website.
How can I find Auckland Council jobs?
Current job vacancies at Auckland Council are advertised on the careers section of their official website. They offer a wide variety of roles across different departments.
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